Warranty Statement
We are committed to delivering high-quality products and ensuring customer satisfaction.
All products supplied by Trijaya Prima are covered by a warranty against manufacturing defects under normal usage conditions.
Warranty Coverage
Our warranty covers defects in materials and workmanship under normal use and service conditions.
Warranty Period
The warranty period varies depending on the product type, typically ranging from 3 to 12 months from the date of delivery.
Exclusions
This warranty does not cover:
- Damage caused by misuse or improper installation
- Normal wear and tear
- Unauthorized modifications or repairs
Warranty Claim Process
To submit a warranty claim, please contact our team with the following details:
- Invoice number
- Product details
- Description of the issue
- Supporting photos or videos
Contact Support
📱 +62812 53281506